rC
richard C

1 reviews | Active since Mar 2011

13 Jan 2017, 10:05

false promises

<p>i opened an account at fnb my protea gardens and my fnb account was supposed the cheapest account and now i am paying i dont know for what i am paying for at the end the wanted to justify these unfair charges so please close this account as i am paying for something that i am not getting</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Jan 2017, 10:31
Official

Good Day

Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

Tel number: *** (option one)