CB
Charl B
1 reviews | Active since Dec 2010
05 Apr 2015, 15:41
false promises
We were called to switch to fnb platinum with all promises of salary being switched and debit orders, this is the 3rd month we battle to get anything done despite all documents being send and numerous emails we get no response, they just wanted us to open an account,this is false advertising.
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Replies (1)
FNB (First National Bank)'s replyOfficial
07 Apr 2015, 08:27Hello charlvot,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 662071.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 662071.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply07 Apr 2015, 08:27
Official
Hello charlvot,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 662071.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 662071.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)