MU
Mariki U

1 reviews | Active since Oct 2017

21 Oct 2017, 10:14

False Promise by Meisie Stassen

False promise by Meisie Stassen. I spoke to Meisie Stassen aboit a refund that had ro be done on 20 Oct at 12pm. She assured me my monwy woupd reflect in my bank account no later than 21Oct 2017. I called head office of which was of no use at all. Money is still not reflecting in my account, absolutely pathetic yet you claim to be SA's number 1 bank.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Oct 2017, 12:03
Official

Good Day

Thank you for your response.

Kindly be advised we tried contacted you to no avail.

We have sent your complaint to the relevant department who will be in touch soon.

Apologies for the frustration caused.

***

Kind regards,

Hello Peter Team