JA
Jessica A
1 reviews | Active since Jun 2015
19 Jun 2015, 09:22
false payment verification information
My Grandmother transferred money by EFT from her FNB money market account to my FNB platinum cheque account (FNB to FNB should be instant?) Money went out of her account but didn't reflect on mine. A day later, still nothing on my side, but it then showed \payment failure"on her side. A second attempt the next day"
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FNB (First National Bank)'s replyOfficial
19 Jun 2015, 14:19Hello JesAllen,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 705856.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 705856.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply19 Jun 2015, 14:19
Official
Hello JesAllen,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 705856.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 705856.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)