HK
Haroon K
1 reviews | Active since Feb 2015
26 Mar 2015, 14:20
False information given!
The consultant who put through my application for my credit card **** to me!!! She told me what charges I'll have on the credit card and what I will not be charged. When I check my transaction history I have seen charges that I am not suppose charged for are been charged...! This is unacceptable! I was **** to and want all those charges reversed immediately!
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Replies (1)
FNB (First National Bank)'s replyOfficial
26 Mar 2015, 14:43Hello HaroonK,
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Card to be investigated.
Your complaint ref number is 655637.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Card to be investigated.
Your complaint ref number is 655637.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply26 Mar 2015, 14:43
Official
Hello HaroonK,
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Card to be investigated.
Your complaint ref number is 655637.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Card to be investigated.
Your complaint ref number is 655637.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)