False information and irregular charges

I have noticed that the is a my daughter’s account is withdrawn with an amount of R This is a savings account it doesn’t have overdraft facility. I have checked the account and it says that the following wasn’t paid Unpaid purchase as per FNB Incontact notification R124.35 Dischem Ghandi FNB:-) R124.35 reserved for purchase @ Dischem Ghandi Squar from Transact Account..129978 using card..9915. Avail R1880. 27Sep 12:45 R68.98 Woolworths Harrison This was the first purchase for the 27.09.2019 from balance of R8122.77 As per the statement it shows the double debit order for R381.30 was done on the 27th sept 2019 and the balance was R1223.07 which is not correct as per inContact • FNB:-) R381.30 paid from Transact Account..129978 @ Eft. Ref.Fnbfuneral Fi***. 28Sep 00:00 • FNB:-) R381.30 paid from Transact Account..129978 @ Eft. Ref.Fnbfuneral Fi***. 28Sep 00:00 As per the statement i purchased that grills on the 30 Sept 2019. Which is in correct as the purchase was made on the 27th Sept 2019 before the transfer of R1717.00 was done. As per the statement it shows that after transfer R1717.00 was done on the 28th Sept 2019 the balance was R-493.93 which is incorrect as per • FNB:-) R1717.00 paid from Transact Account..129978 @ Smartapp. Avail R0. Ref.Bidvest Savings Seip. 27Sep 22:04 Please fix this as I only owe for the charges of #Service fees R-14.50 ,#Value added service fees R2.25. Im giving FNB 24hrs to fix this if not i taking is to the Bank ombudsman