False Information
Just like other by banks of South Africa that advertise that they will provide the best service, FNB seems to not deliver on what they advertise. I have requested on numerous occasions to switch from Standard Bank to FNB but didn't get the assistance that I needed. So to conclude, all banks are the same. Rather stick to "the devil you know than the devil you don't know"
Helpful (0)
Replies (3)0
Replies (3)
FNB (First National Bank)'s replyOfficial
08 Jul 2019, 12:36Good day Vashnee,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply08 Jul 2019, 12:36
Official
Good day Vashnee,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
's updateReviewer Update
22 Jul 2019, 21:12Matter still isn't resolved. I was told that a banker will contact me after checking my profile with my current bank.
Up until now, I had no contact from FNB!
Up until now, I had no contact from FNB!
's update22 Jul 2019, 21:12
Reviewer Update
Matter still isn't resolved. I was told that a banker will contact me after checking my profile with my current bank.
Up until now, I had no contact from FNB!
Up until now, I had no contact from FNB!
's updateReviewer Update
31 Jul 2019, 10:35Good Day
Kindly note that this matter isn't resolved as yet.
Like usual, "over promised under delivered".
Kindly note that this matter isn't resolved as yet.
Like usual, "over promised under delivered".
's update31 Jul 2019, 10:35
Reviewer Update
Good Day
Kindly note that this matter isn't resolved as yet.
Like usual, "over promised under delivered".
Kindly note that this matter isn't resolved as yet.
Like usual, "over promised under delivered".