1 reviews | Active since Aug 2012
false information
i am under debt review since 2016! now all off a sudden FNB is telling me my Revolving loan is in arrears for 13 months and that it has been handed over to your legal department??????? where do you get this information from??? all my account is up to date according to the agreed payment terms under debt review!!! why will only my 1 account ( account number : ********** 704355) be handed over and why was i not notified that it has been handed over?????? if you go on the history of this account you can clearly see the monthly payment that gets allocated to this account!!! please get your facts right before giving me or working on false information!! because of this incorrect information i am not getting my e-buck as i should!!!! please fix this on your systems and give me my e-bucks that is due to me!!!!!!!!!!!!!!
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to FNB Debt Review Centre and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to FNB Debt Review Centre and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)