TM
Thomas M

1 reviews | Active since Mar 2014

08 May 2018, 09:33

False Info

My cheque account was in active for about a year, when i went to reactivate i asked the consultant to reactivate my funeral cover as well and he advised its still active. As i was checking my statement after i got paid i noticed that the policy has not debited then i queried the matter with FNB and i was told my policy is cancelled they cannot reactivate

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 May 2018, 11:48
Official

Good Day

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to Premier banking and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***