MK
Madima K
1 reviews | Active since Apr 2015
11 May 2015, 17:32
FALSE INFO
Good day<br> First National Bank : sends bank statement monthly so<br> 1. I have printed four month bank statements and I went there for bank stamp , the lady who assisted me said \please use your internet banking you wont get charge"but now I am charged of which I am not happy<br> 2. Wrong information has been sent to me<br> 3. i have pulled statements from november ..meaning is R6.00 x5= R30"""
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
12 May 2015, 08:08Hello madimas,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to Banking Channels who will contact you shortly.
Complaint reference 681525.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to Banking Channels who will contact you shortly.
Complaint reference 681525.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply12 May 2015, 08:08
Official
Hello madimas,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to Banking Channels who will contact you shortly.
Complaint reference 681525.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to Banking Channels who will contact you shortly.
Complaint reference 681525.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)