FALSE ***** ALLEGATIONS AND THEFT BY FNB

I opened a business account with FNB on 15-07-26. Today I got an e-mail from FNB ***** department stipulating that my account is on hold due to *****. I called the department & So far have spoken to six different people in order to try find out what “*****” was commited. 1). First FNB ***** department says that they cannot assist with any detail. 2). I was then told that it was for an account which I have not paid. 3). Then after the 5th phonecall back and forth I got told that it was because someone else tried to utilize my Identity document. 4). Then after the 6th call I was advised that in 2019 money was paid into MY ACCOUNT by some random person which I did not supply a tool or something to and now I am back to square 1!! I am requesting a Case number OR PROOF OF SUMMONS FOR MY ARREST FOR THEFT or whatever they are carrying on about – After the 7th phone call I finally got a Case number from Thabo at FNB (WOW OK) – So now I will be going to my local SAPS department to confirm if this case number is even real. I have lodged a complaint with the Banking Ambudsman and you can be assured that I WILL BE SEAKING LEGAL ADVISE AFTER TODAY as I have spent a lot of money getting a new business registered and up and running - How many business has done a backround check on my business AND HOW MUCH MONEY HAVE I LOST DUE TO THIS ACCUSATION? HOW MUCH INCOME HAVE I LOST DUE TO THIS ACCUSATION? NO ONE IS WILLING TO ADVISE ME AS TO WHAT IS GOING ON. I HAVE DIRECTLY ASKED FOR A ***** CASE NUMBER - GIVEN MY ID NUMBER AND NO ONE WANTS TO SUPPLY IT. No one is able to advise me as to to where or when i had become a "********" according to them and they have simply OPENED MY New business account, TAKEN MONEY FROM ME FOR THE NEW BUSINESS ACCOUNT, THE PROCEEDED TO BLOCK MY NEW BUSINESS ACCOUNT AFTER A WEEK OF TRANSACTIONS and according to FNB no one needs to advise me why. 26-07-2022 at 14:54 (ref: ***-***.310253 ). For how long has my name (nevermind my new business name) been slandered without my knowledge? How dare they act this way against me treating me like a ********, taking my money and blocking my account without advising me why. I even took out a legal advisory policy whilst opening my account with FNB.