RH
Riaan H
1 reviews | Active since Jun 2013
02 Nov 2015, 14:18
False feedback on overdraft application
App**** a week ago for an overdraft, and received confirmation the same day that the overdraft is approved and active, now a week later no active overdraft available. I phoned FNB and now I first need to submit my payslips, even if I am a FNB client. Why did FNB email me confirmation of approval???
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FNB (First National Bank)'s replyOfficial
02 Nov 2015, 15:13Hello rhion,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to account fulfilment who will provide you with feedback.
The reference number is 804139.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to account fulfilment who will provide you with feedback.
The reference number is 804139.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Best regards,
FNB (First National Bank)'s reply02 Nov 2015, 15:13
Official
Hello rhion,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to account fulfilment who will provide you with feedback.
The reference number is 804139.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to account fulfilment who will provide you with feedback.
The reference number is 804139.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Best regards,