bM
bongi M
1 reviews | Active since Sept 2011
04 Jul 2019, 16:02
False beaureau listing
FNB has listed me falsely that I am in arrears since April but I have never ever been in arrears, and they have confirmed that they see the mistake. Up to today. no feedback or any update. I tried to apply for a study loan and I was declined and the reason was that I must pay FNB the arrears but I am not in any arrears. FNB surely knows how to ruin people's live. I am sick and tired of this bank, I rather move to Capitec. Update my information on Compuscan and Experian as soon as possible. You are pathetic man
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FNB (First National Bank)'s replyOfficial
06 Jul 2019, 11:38Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply06 Jul 2019, 11:38
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***