False adverti*****t

MY WIFE BOUGHT AN EPSON PRINTER FROM FNB CONNECT.AS THE ADVERTI*****T HAVE INDICATED THAT YOU CAN CLAIM A CASH BACK.WHEN WE FORWARD ALL THE DOCUMENT AS INDICATE ON THE LINK THAT IS PROVIDED MY WIFE CLAIM IS BEING REJECTED AS THEY THEY SAID EVERYPROOF WE FORWARD IS NOT VALLID.THIS IS FALSE ADVERTISING BY EPSON AND FNB