1 reviews | Active since Oct 2011
False advertising of the FNB App
Your Fnb App advert says we can use the App without Data on any network but not even once have I been able to do this, it doesn't work without data, so please explain this, why are you telling us your App doesn't need to be used with data but in reality we need to switch on our data to use it? Make me understand please, thanks
Hello Smatsatsa123,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Smatsatsa123,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)