False advertising, ******* telecomms, witholding my money, no answer on complaints

<p>I read an advert for FNB's smartphone, so I went to the Grove to open a cheque account. The assistant waited until everything was done before he told me the terms and condition, that my R 1500 would be frozen for 2 years! This was nevcer stated in any adverts. Nice one FNB! Then he waited until the next day to tell me that the phone was sim locked! Once again,l nowhere is this made known to the customer. Please do your research FNB it is ******* to sim lock a phone. Perhaps ICASA should be informed of this. When I went to cance.l this contract, they said they would keep my R1500 for up to 5 working days. You want to earn interest off my money? ***? How about giving me back mMY money? And after complaining to them twice, they still have not rep**** or made any attempt to contact me to sort this situation out. Wonderful customer serice FNB! Oh sorry, there was no customer service, what nice bullying by a bank! Ridiculous!</p>