rC
ronelle C
1 reviews | Active since Aug 2012
27 Nov 2015, 22:22
false advertising for Graduate Portfolio account
Graduate portfolio programme<br> <br> <br> Dear FNB<br> <br> In 2008 or so I opened a graduate portfolio account because I was told that I would qualify for preferential rates for vehicle financing.<br> <br> What a load of bull! I have since bought 2 cars and am in the process of finalising a deal on a 3rd..and still no preferential rate despite an excellent credit record and affordability.<br> I realise there's rules to follow when qualifying for an interest rate. I strongly feel that promising access to preferential rates is false advertising. <br> <br> I will also be informing my friends and family of this bull **** claim.<br> <br> looking forward to closing my account!
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Replies (1)FNB (First National Bank)'s replyOfficial
30 Nov 2015, 08:38Hello ronchet,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Value banking services who will provide you with feedback.
The reference number is 822370.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Value banking services who will provide you with feedback.
The reference number is 822370.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply30 Nov 2015, 08:38
Official
Hello ronchet,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Value banking services who will provide you with feedback.
The reference number is 822370.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Value banking services who will provide you with feedback.
The reference number is 822370.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
