False advertising and they couldn't care less!!!

<p>I contacted my FNB premier banker as my FNB connect account said I qualify for uncapped ADSL and I wanted to make use of this service but the online FNB connect acccout would not let me. Once I got hold of the FNB premier consultant they immediately said they don't deal with this and transfer me to FNB connect. The consultant there promptly told me that FNB does not offer this service to new clients and I explained that I am not a new client, I have been with FNB for years. The FNB connect consultant then explained to me that I was new to FNB connect. I told him my online FNB connect account says I qualify for uncapped ADSL and he advise that they need to correct their website it is an error on FNB's part and they do not offer this service. So I asked him why is FNB falsing advertising for something in order to gain clients but it is actually a lie. He said it's an error and there's nothing he can do, he understands it's false advertising but oh well existing cllients just have to accept it FNB won't do anything about it except remove it from their website a month from now.</p>