JS
JACO S

1 reviews | Active since Jun 2015

18 Aug 2015, 14:21

False Advertising and NO feedback

I Opened a Fnb Platinum account. I receive a sms on the 3/06/2015 saying that if I Deposit R500 I will get 5000eb. read email below. after 5 fail attempts to speak to FNB still no feedback. this is false advertising cause to date I have not received any promo ebucks points. so if you are not to busy can someone just let me know as clearly you don't value customers. I really don't feel the value in banking with FNB.<br> FNB :-) Mr Jacobus Steyn, A reminder that your new FNB Platinum Account ending with ..***** is open and ready to be activated. Transfer R500 into your account by , 01 Jul 2015 and get eB5000 (worth R500) in your eBucks account. To register for eBucks call *** or visit [URL Removed] T&Cs and rules apply. FNB a div of FRB Ltd - an Authorised FSP & NCRCP20.<br>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Aug 2015, 14:26
Official
Hello JACOSTEYN,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Premier banking who will provide you with feedback.

The reference number is 743130.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)