TH
Thulusile H

1 reviews | Active since Nov 2015

27 Jan 2016, 06:24

False advertising and misrepresentation

good morning I heard your advert anout lobola and ewallet this morning and I feel it amounts to false advertising and misrepresentation of the African cutural practice of lobola. No man pay R1500 lobola for a woman. The very least that a man will send to his uncle for lobola is R5000. Although the advert does not explicitly state the amount the man wants to send as an FNB customer I know that the ewallet daily limit is R1500. So unless you have increased the limit I don't think scenario you are using in that particular advert is appropriate.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Jan 2016, 08:06
Official
Hello Mis2ly,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 855740.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)