GJ
Gideon J

1 reviews | Active since Apr 2015

10 Apr 2015, 14:21

FALSE ADVERTISING AND IGNORING CUSTOMER COMPLANTS

I ordered a PlayStation 4 bundle online with First National Bank. The bundle included the PlayStation 4, the PlayStation eye, two controls and 5 games. I haven't received all the games only one. <br> I have called First national bank 4 times over the fast 3 weeks and always the same response we will forward your complaints to our supervisor, but still no feed back and no games.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Apr 2015, 14:48
Official
Hello BOEREvrekent,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 664697.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)