1 reviews | Active since Oct 2017
False advertising: and general bad service delivery
First National Bank Connect contacted my daughter regarding a fantastic sim offer with 1g data.
We asked if this sim could be used in a Vodacom router, YES! the lying sales rep says.
Well needless to say the money is deducted! and the sim does not work in the Vodacom router! When we call the call center ********** at 17:47 the gentleman agrees that it is a **** to make us buy the FNB router!
First National Bank misrepresents the products and services they sell!!
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)