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trinesh G

1 reviews | Active since Mar 2015

02 Mar 2015, 14:06

False Advertising

FNB advertise their smart devices to be sold \INTEREST FREE""; they currently have a 40 FHD Samsung tv advertised + Bluray player for R299 per month x 24 months which equates to R7176 for the 2 years; after checking on price check; the tv sells from R4700 - R5500 and blu ray sells from R1000 - R1400; even taking the highest end of those prices equates to R6900; R276 below FNBs advertised interest free price; when I questioned the consultant; she explained that it retails for R9000 hence FNBs over is great. can some one please explain what I am missing here. if you take the bottom end of that pricing; the package equates to R5700;this is from a reputable store with the same warranty."""

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Mar 2015, 14:27
Official
Hello trineshg,

Thank you for bringing this matter to our attention. We would like to apologize for the service failure.

Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 636400.

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)