AM
Andre M
1 reviews | Active since Feb 2014
05 Oct 2015, 11:25
False Advertising
I ordered a ps4 off FNB, which was supposed to include a 90 day network card. The card did not arrive with the order, and literally after a week of phoning FNB and over 2 hours of calling them, they have told me the order does not include a 90 day network. Which is an absolute blatant lie on their side [URL Removed] Trying to contact them by phoning is a whole other story, as noone ever seems to know what is going one, and they constantly hang up on you. Absolutely one of the worst experiences I have gone through with a company.
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Replies (1)FNB (First National Bank)'s replyOfficial
05 Oct 2015, 11:41Hello Andre.M00n,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Smart device who will provide you with feedback.
The reference number is 775003.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Smart device who will provide you with feedback.
The reference number is 775003.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply05 Oct 2015, 11:41
Official
Hello Andre.M00n,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Smart device who will provide you with feedback.
The reference number is 775003.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Smart device who will provide you with feedback.
The reference number is 775003.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
