1 reviews | Active since Jul 2011
False Advertising
I have a problem with eBucks in that they offer specials that are not special, for example at the moment they offer a 256gb Apple iPhone 7 with R3000 saving for R13,999 (R16,999 being the full price according to them). Now if I go to the Apple iStore also online it is R12,999 with no discount. Nowhere is it R16,999 so how can eBucks legally be allowed to advertise it as a saving??? They also offer things like up to 60% off sale but if you check every single item there is not one that is 60% off. Is this not false advertising?
Hello
Justin1972
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
Hello
Justin1972
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***