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nikiel N

1 reviews | Active since Mar 2013

18 Sept 2017, 11:13

FALSE ADVERTISING

Hi

i recently ordered a ps4 with fnb smart devices. On the internet banking page they put down specifications of the device. Which stated "magma red DS4" . Upon receiving the ordered item i noticed that the controllers are both black. FNB should not make promises they cannot keep and never again will i order from FNB. Its better to just get credit at makro or game.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Sept 2017, 11:29
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)