False advertising

<p>I will never trust FNB again..</p> <p> </p> <p>they upgradedmg credit card to premium as they told me that it will give myself and 1 Geust a year access yet upon using it I was charged the next day.</p> <p> </p> <p>when I dispute it they said that there is still another qualifying criteria , I told them I was never told this and I've asked them this countless times when doing the application ... I asked them for proof of me accepting these clauses and they simply said they can't find it ! </p> <p> </p> <p>This is illigal and false adversing ..</p> <p> </p> <p>I have always been with FNB and my family as well and this gives me the worse taste in my mouth !</p>