False adverti*****t

Good day I want to lock a complain at FNB connect today. On the 31 of January 2018 I received a sms from FNB Connect that state the following" Congrats deposits in to your FNB account has qualified you for a once off 10GB Free data from FNB Connect! Purchase an FNB Connect sim via the FNB website or your nearest FNB branch within the next 30 days to get your 10GB FNB connect data" so I did what the SMS instructed me to do and I app**** for a FNB connect sim witch I received on the 8 of February 2018 I activated the sim the same day. The following day I phoned 147 and they promised me that the data will reflect on the sim with in 5 days. After 5 days still no data so I called ********** 147 and logged a call there as well they promised me to phone me back the same day to sort this out . After 2 weeks of phoning and empty promises it is still not sorted. ref number 163882. Why must we follow up every day on same thing that they advertise . Regards very unhappy customer