False adverticement

<p>I hear the add on the Radio from time to time that FNB will deliver your card where ever you are</p> <p>well I am n client at FNB for manny years I lost my FNB card more month ago I order a new card via atm while I stoped the lost one a weeks later I went to the Brandwag center FNB branch to find out how long it wil take they inform me it was not orderd all thou I recive a SMS that it was orderd so they make a new order on my card after 3 weeks I went back to Brandwag FNB just to find out there were no cards for me</p> <p> </p> <p>up till now no body call / sms me recards my card Now what happen with this **** form "we diliver your card and How can we help " ? I am sure they will charge me for the FULL bank service this month</p>