RH
Reabetswe H

1 reviews | Active since Jun 2012

08 Jun 2017, 14:28

False ads for debit order ****s

<p>good day,</p> <p> </p> <p>i have been having this R99 debit order ****s from FNB and all they can tell me is that they can only reverse for 2 months which i dont understand they know that currently there is this thing going on they should be protecting us. i went to the brach and they couldnt help in roodepoort. my may problem is when they doing their ads they say they warn you of debit order ****s before it goes off your account.</p> <p> </p> <p>i can not let this just go i have two accounts and i am not sure if iam safe.</p> <p>number: ********** 717 Reabetswe Hlahatsi</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Jun 2017, 15:53
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards Complaints Resolution

Naomi Petersen

*** (option one)