NM
Neo M
1 reviews | Active since May 2016
10 May 2016, 14:56
Falls information
<p> Fnb Agents are providing falls information to clients I called in at FNB last week which was the 3rd of May 2016 inquering about the Temporary loan that is always offered they told me that the was a technical error on the system which is going to fixed on Tueday which is today 10th of May 2016 that tells me that the IT department is poor in delivering services or FNB is bankrupt maybe, what im saying is that they must not promise clients what they cannot deliver </p>
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
16 May 2016, 08:48Good day,
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with your account or ID number to enable us to assist.
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply16 May 2016, 08:48
Official
Good day,
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with your account or ID number to enable us to assist.
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)