TM
Thahir M
1 reviews | Active since May 2017
12 Nov 2019, 11:58
**** fnb
Fnb with false advertising, when I opened the account, I have received a sms stating that if u deposit 2k you will receive a kfc voucher to the value of R200, never the less, monies deposited after that I have received another sms stating I have qualified for the voucher, I have contacted the call centre I have spoken to over 7 agents that transfered me from one to the other stating that they are not sure of this promo I have spent over 1 hour with *********** staff of fnb.
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Replies (1)
FNB (First National Bank)'s replyOfficial
13 Nov 2019, 09:56Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply13 Nov 2019, 09:56
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***