JS
Jean-Paul Stow
1 reviews | Active since Apr 2017
11 Feb 2020, 11:23
**** adverti*****t,still not received my 50% ebucks forfirst home loan debit order.
**** adverti*****t,still not received my 50% ebucks for my first home loan debit order.
My FIRST debit order for my home loan was deducted 31/12/2019, I didn't receive my ebucks. I phoned and the person I spoke said I must wait till next debit order and then I will receive it. The SECOND debit order went of 31/01/2020, still no ebucks received. I phoned once again and the person said I must wait till the 10/02/19.
I still didn't receive any thing only my normal ebucks????
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Replies (1)
FNB (First National Bank)'s replyOfficial
11 Feb 2020, 12:47Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply11 Feb 2020, 12:47
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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