JD
Jaco D
1 reviews | Active since Mar 2009
02 Feb 2015, 20:13
Faith in Our Service Industry Restored.
After struggling for more than half an hour to get through to the right person to get a Linked Petrol card, I told my wife that she should call my personal Banker (Sibongile)<br> <br> She was, as always, very professional and so very helpful from the moment she answered her phone.<br> <br> She definitely looks out for the client's best interest, this was demonstrated when she offered my wife the R 199 service fee if she upgraded her Credit Card to Platinum and get a Platinum petrol card rather.<br> <br> The country can definitely do with more service orientated people like Sibongile!
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
03 Feb 2015, 08:22Hello Papa-J,
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Kind Regards
Complaints Resolution
Melinda Duvenhage
Email: ***
Tel Number: *** (Option One)
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Kind Regards
Complaints Resolution
Melinda Duvenhage
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply03 Feb 2015, 08:22
Official
Hello Papa-J,
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Kind Regards
Complaints Resolution
Melinda Duvenhage
Email: ***
Tel Number: *** (Option One)
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Kind Regards
Complaints Resolution
Melinda Duvenhage
Email: ***
Tel Number: *** (Option One)
