JL
Jones L
1 reviews | Active since Feb 2010
14 Aug 2015, 10:38
Failure to respond
I left a message for my private banker to call me after he didn't respond to the email I sent him. I still haven't received the courtesy of a response for a service I have been paying for years. I cannot go into a branch when I am paying for a private banker.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
14 Aug 2015, 10:54Hello joneslekhu,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 740701.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 740701.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply14 Aug 2015, 10:54
Official
Hello joneslekhu,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 740701.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 740701.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)