TS
Tracy S
1 reviews | Active since Jul 2019
31 Jan 2020, 08:15
Failure to open new business account
I registered my business through FNB and was supposed to get a business account opened for me as part of that service. That was not done. Now I'm told that I need to pay R1000 to open an account for my business even though this was supposed to be done for free when I initially registered through the bank. FNB continues to disappoint. I emailed and emailed but I only get automatic responses, no one has called or contacted me.
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Replies (2)
FNB (First National Bank)'s replyOfficial
31 Jan 2020, 09:58Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply31 Jan 2020, 09:58
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***
TS
Tracy S's updateReviewer Update
25 Feb 2020, 08:51It's the 25th of Feb and I'm still waiting for someone to contact me and for my account to be open.
TS
Tracy S's update25 Feb 2020, 08:51
Reviewer Update
It's the 25th of Feb and I'm still waiting for someone to contact me and for my account to be open.