Failure to delivery Bank Cards

Last week I lost my cards & had to therefore cancel all my cards. In the process, FNB upgraded my account to Private Clients. <br> <br> I have requested URGENT delivery of my cards as it is the end of the month and i require my cards to make payments before 01 June. Your agents said with a fee of R 110 you will have your platinum cards by 27th May (Wed). This has not happened. I have been phoning in every single day this week to ensure delivery before Friday. <br> <br> You courier has confirm delivery for Monday 01 June. <br> <br> I am done with this Bank. If this is the service i am paying for as a \PRIVATE CLIENT"I would rather not...<br> <br> So"