1 reviews | Active since May 2011
Failure to deliver card
<p>FNB has instructed DSV couriers to deliver mt cheque card, DSV gave me a call last thursday and said my card will be delivered within 3 days. The card has not been delivered and it expires today (30/08). Please follow up asap .</p>
Good Day Miss Mngcata,
please accept our apologies for the disappointing experience and the unnecessary concern caused. we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done. I have escalated this to Homeloans trusting to get a response soon.
The reference for your complaint **********
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
Good Day Miss Mngcata,
please accept our apologies for the disappointing experience and the unnecessary concern caused. we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done. I have escalated this to Homeloans trusting to get a response soon.
The reference for your complaint **********
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)