Failure to deliver
<p>Your service is pathetic, what a a disgtusting way to welcome a new customer . Im all sorts of regret for switching banks. How do I wait for a replacement card (the 1st one was faulty) . now 3weeks later no one can confirm where the ****** card is. amazingly so you can send me a statement telling me to settle for a card i dnt even have.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)