JT
JOHN T

1 reviews | Active since Jun 2009

21 Aug 2017, 08:26

Failure to deliver

I ordered a credit card for my daughter to be delivered to FNB Crests. Instead aMr Delivery courier sent sms to my daughter. I have tried to call the number provided at least 5 times! NO ANSWER AFTER BEING ON HOLD FOR 15 MIN

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Aug 2017, 10:28
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

Your complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)