Failure to change a debit order date from 15-25

I went to FNB Braamfontein branch on 11 May 2015 to request the bank to move my debits from 15 to month end as i was serving my notice at my former employer, bearing in mind that my salary will only be paid on the last day of the month. My second requested that all my debits be moved to 25th from June 2015 onwards, as my new pay day.<br> <br> Nthabiseng was the person who assisted me on the day and she called FNB Credit card and Personal Loans department to explain my request. I was told that was not possible. I spend an hour at a bank for nothing, before that i had also called FNB customer care and was told that my request was not doable.<br> <br> It was after a logged acomplaint on the website, Credt card division have changed the debit date to 25 of June 2015. On Saturday, I went to FNB Hydepark for the same request on my personal loan, I was told that my request was not doable, I have to wait for 11 days or until the 25th June and approached the bank again. <br> I am really angry and disappointed, the ups and downs to the banks, my time and the costs for the calls i have been making. I do not see any respect , nor cusomer care here UNLESS there are specific CLIENTS!<br> <br> Is that help?