AP
AZEMAHLE P

1 reviews | Active since Sept 2015

19 Feb 2016, 08:22

failure to assist

i made a cash deposit at the fnb northmead square branch of R7500.00 to the account of essops furniture on the 11/08/2014 . since last year i had been trying in vain to get a copy of the deposit slip for the branch . they claim that they cannot access it but surely if they wanted to they could. does fnb mean they can just wash their hands of this ?

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Feb 2016, 08:57
Official
Hello AZE1996,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

Please refer to the email I have sent to you regarding the matter.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)