TB
Tshepiso B

1 reviews | Active since Jul 2015

24 Apr 2018, 13:35

Failure in resolving queries on First Rand Job site

I bank with FNB but have recently been looking to apply for a position on their careers/HR site. For more that a week I have been unable to apply for a single vacancy. I have logged a query three or four times as I'm experiencing technical problems for their side. I recieve email communication that simply says it's resolved and it never is. There is no phone number to contact anyone. You really need to do better.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Apr 2018, 15:49
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

Please contact *** for further assistance.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***