Failure at FNB

Again, As a Current FNB account holder I have been let down by this bank. not only has it taken them 1 month to send me a card for my business account that I still haven't received. Now when I try to do business an my clients pay me via Immediate Eft FNB decides no it will take 2 days still reflect in my account. Which has resulted in my losing a client due to FNB being far below par. TO ANY business owner or anyone in fact do not use FNB as a bank. The last 2 months has just been an absolute nightmare with them both business and personal. I went on the app and ask someone to call me and yet no has.