JN
Jaclyn N

1 reviews | Active since May 2016

26 May 2016, 06:01

FAILS TO FOLLOW INSTRUCTIONS, CANNOT BE TRUSTED

<p>I contacted FNB to enquire about a company who keeps deducting money off my account, I was told by a consultant that she had removed anyone from having access to my account and promised that no money of mine would leave my account without my permission. Guess what??? today it happened again, so how can I trust this bank with my funds when I clearly intructed you guys on what to do. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 May 2016, 06:30
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 929155.

Regards Complaints Resolution

Melinda Duvenhage

Email address: *** Tel number: *** (option one)