RA
Rishaad A

1 reviews | Active since Jul 2014

30 Dec 2017, 08:52

Fails inform

I app**** for a loan and was told I’ll receive the money Thursday but no money was deposited. I logged a complaint Friday and received a call informing me the money will be paid in again fails.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Dec 2017, 09:21
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.

I again apologise for any inconvenience caused.

Kind Regards,

Hello Peter Complaints

Naomi Petersen

*** (option