SD
Sbonelo D

1 reviews | Active since May 2014

17 Aug 2016, 10:28

Failing to uphold TCF standards

<p>Your marketing does not match your offerings, which is gross violatin of TCF principles. I don't know what service I'm paying for, how much I will be paying and any relevant information with regards to the account. I want my old account back. Service is attrocious.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Aug 2016, 12:44
Official

Good Day

please accept our apologies for the disappointing experience and the unnecessary concern caused. we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint 993202

Kind regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: ********** 404 (option one)