LB
Lordwick B
1 reviews | Active since Mar 2009
09 Mar 2016, 14:16
failing to reverse unauthorised debit order
Bad day<br> <br> I have reported the irregularities regarding the amount of R99 Sa Unathi ***4 Sagepay that is being deducted from my account monthly ( Jan and Feb ). the reversal was not done . I will be left with one option but to close my accounts after being with your company for 15years .<br> <br> Regard<br> <br> Lordwick ( disappointed)
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FNB (First National Bank)'s replyOfficial
09 Mar 2016, 14:22Hello forbeing,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 885383.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 885383.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply09 Mar 2016, 14:22
Official
Hello forbeing,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 885383.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 885383.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)