TL
Thato L
1 reviews | Active since Nov 2019
07 Nov 2019, 13:32
Failing to reverse debit orders
Guys FNB is an Inconvenience. I stopped a debit Order last month and a reversal. This month they allowed that company to debit now I am unable to pay my other debts as they cannot reverse the bebit order because their systems are not working.
Worst thing is your employees are lying to us telling us that they will be able to assist after 24hours. Now it is almost a full week
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
07 Nov 2019, 16:00Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply07 Nov 2019, 16:00
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***