vP
vinothan P
1 reviews | Active since Dec 2009
07 May 2019, 11:28
Failed transactions not be reversed
On the 1st May I went to Mugg and Bean and paid using there app but the transaction declined twice but the funds was reserved on my account on both occasions. I received a message from Mugg and bean saying that the transactions has been reversed.
I email FNB the document to reverse the Transactions on the 2nd May but nothing has been done about it.
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Replies (1)
FNB (First National Bank)'s replyOfficial
07 May 2019, 15:02Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply07 May 2019, 15:02
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***